Table reservations may require advance booking during busy periods, festive seasons, or special events. We request at least 24 hours’ notice for cancellations or amendments. Deposits for special events, large groups, Christmas, Valentine’s Day, or private dining may be non-refundable unless stated otherwise.

If you receive an incorrect or damaged order, contact us immediately. Refunds or replacements may be offered at management’s discretion after verification. Refunds are not provided for change of mind, partially consumed food, missed pickup orders, or delivery delays caused by third parties.

Approved refunds will be processed to the original payment method. Depending on your bank or card provider, it may take 5–10 working days for the amount to reflect in your account.